Studio Policies


Below you will find our studio's policies and procedures. If you have any questions about these policies or require further assistance, please feel free to contact the studio.


A printable copy of our Studio Handbook can be downloaded here.


Classroom Policies


  • Students are expected to be on their best behavior at all times, respecting their instructor as well as the studio.
  • Please encourage small children to use restrooms before or after their class.
  • If class has begun, please refrain from any questions or concerns that do not require immediate attention. Questions can be answered between classes or by reaching Karrie at (978) 671-0400. If questions or concerns require immediate attention, please approach your instructor.
  • Dancers are allowed to arrive early for class and wait in the waiting area for class to begin.
  • The waiting area will remain closed to anyone other than teachers and dancers during afternoon classes.
  • Please be prompt in arriving to pick up your child, in order to make the transitional periods between classes run efficiently.
  • Parents/Guardians of dancers in our morning classes and afternoon classes (with dancers under age 7), may stay in the waiting area if wearing a mask.
  • Parents of older dancers are encouraged to wait in their cars in the parking lot. Or, they may leave after drop-off and return to pick up at the appropriate time.
  • Parents are strongly encouraged to drop children off. Socializing in the waiting area can be very distracting the class and instructors.
  • For safety concerns, children will not be released from class until a parent or guardian arrives inside the building to escort them out.


Personal Items

For the health and safety of our dancers, all students should bring the following to class:

  • Reusable water bottle (with full name written on the bottle).
  • Dance bag tagged with the dancer’s full name and emergency contact name and number.
  • Personal hand sanitizer.


Attendance Policies


  • Students are expected to attend class regularly.
  • Attendance will be taken at the beginning of each class.
  • Refunds will not be given for absences or weather cancellations.
  • Attendance is mandatory for the Dress Rehearsal in order to perform in the Annual Recital Performance.


Closings and Refund Policies


  • Gotta Dance runs alongside the Chelmsford Public School System. If there is a school closing, early dismissal or school holiday, the studio will also be closed.
  • Classes can be made up by attending any other class equivalent to your own.
  • Refunds will not be given for absences or weather cancellations.


Withdrawal Policies


  • Students must notify the studio in writing (via email) if you intend to withdraw from class(es).
  • The withdrawal will take effect from the date that your email was sent, not the date that the student last attended class.
  • You are responsible for the tuition balance due on your account prior to your withdrawal.
  • If tuition is paid in full for the year and a student withdraws after January 1st, no refund will be given.


COVID-19 Policies


  • Masks are currently OPTIONAL for all dancers and family members.
  • Any individual who wishes to continue to mask will be supported in their choice.
  • We highly recommend masking for unvaccinated dancers and family members who come into the studio.


Gotta Dance follows the Chelmsford public schools masking requirements. Although we are operating as a small business, we feel that we are education-oriented and want to follow as closely as possible the COVID-19 guidelines that are in place at our schools. Please keep in mind that in the future, if Chelmsford public schools or the Town of Chelmsford makes the decision to implement a mask mandate, a mask policy will be put back in place at the studio. Thank you for your understanding and continued support and cooperation.